jili99 Terms & Conditions

By accessing jili99 in any capacity — including browsing the Site, registering an account, depositing funds, participating in promotions, or placing bets — you acknowledge that you have read and accepted this Agreement. Your continued use of the Platform following any amendment to these Terms constitutes acceptance of the revised version.

This Agreement applies to all services offered by jili99, including but not limited to: online casino games, sportsbook betting (including cricket, football, and kabaddi), live dealer tables, lottery, crash games, and any other interactive features accessible through your jili99 account.

To register and use jili99, you must satisfy all of the following eligibility requirements at the time of registration and throughout your continued use of the Platform:

• You must be at least 18 years of age. jili99 is strictly an adult platform and does not permit access to persons under the age of 18 under any circumstances.
• You must be acting on your own behalf as an individual, and not on behalf of a third party or corporate entity.
• You must not be a current employee, director, officer, contractor, or close family member of any person employed by jili99 or its affiliated entities.
• You must have the legal capacity to enter into binding agreements under the laws applicable to you.
• You must not have a pre-existing jili99 account that has been suspended, restricted, or closed due to a breach of this Agreement or any previous version of these Terms.

Each individual may hold only one registered account on jili99. The creation of duplicate, multiple, or shared accounts by a single person is strictly prohibited and may result in permanent suspension of all associated accounts and forfeiture of all balances.

During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, and a valid contact method. You must promptly update your account details if any of this information changes.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. jili99 will not be liable for any loss or damage arising from your failure to keep your credentials secure. You must notify jili99 immediately via the support contact if you suspect unauthorised access to your account.

jili99 reserves the right to decline any registration application without providing a reason. The Platform does not guarantee account approval to any applicant.

jili99 supports deposits and withdrawals via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The Platform reserves the right to add, modify, or remove supported payment methods at any time.

The minimum single deposit amount is ৳200. Minimum and maximum withdrawal thresholds are displayed within your account dashboard and are subject to change. All transactions are processed in Bangladeshi Taka (BDT).

• Deposits are typically credited to your jili99 wallet within seconds of a confirmed mobile banking transfer.
• Withdrawal requests are typically processed within 15 to 60 minutes, subject to verification requirements and payment method processing times.
• jili99 does not charge a fee on standard deposits or withdrawals; however, your payment provider may apply their own charges, for which jili99 bears no responsibility.
• Withdrawals may only be made to a payment method previously used for a deposit on the same account, unless jili99 expressly approves an alternative method in writing.
• jili99 reserves the right to request identity or payment verification documents before processing any withdrawal.

jili99 offers welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions from time to time. All bonuses are subject to specific terms that are published alongside each individual offer, including wagering requirements, minimum deposit thresholds, eligible games, maximum bet limits while bonus funds are active, and expiry dates.

• Bonus funds are non-withdrawable until the stated wagering requirement has been met in full.
• Only one welcome bonus may be claimed per person, per household address, and per device.
• jili99 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Where jili99 reasonably suspects that a player or group of players is exploiting bonus terms — including but not limited to matched betting, arbitrage betting, or systematic exploitation of promotional mechanics — jili99 reserves the right to void the relevant bonus and any winnings derived from it.
• Players who participate in seasonal promotions (for example, Eid specials, Pohela Boishakh offers, BPL season promotions, or IPL tournament bonuses) are subject to the specific terms published for each such promotion in addition to these general Terms.

All bets placed on jili99 are subject to the specific rules applicable to the relevant game or sporting event. These rules are accessible within the Platform. By placing a bet, you confirm that you understand and accept the applicable rules for that wager.

• Bets are final once confirmed and may not be cancelled or amended after placement, except as expressly permitted by the applicable game or event rules.
• jili99 reserves the right to void any bet placed on an event where the outcome was known at the time the bet was accepted, or where a technical error resulted in clearly incorrect odds being displayed.
• Maximum payout limits per bet and per event apply and are displayed within the relevant game or betting market. jili99 will not be liable to pay winnings in excess of the stated maximum payout.
• In the event of a dispute regarding the settlement of a bet, the decision of jili99's trading and games team is final and binding, subject to the complaints procedure described in these Terms.
• jili99 does not guarantee the continuous availability of any specific game or betting market. Events, game titles, or betting markets may be suspended or withdrawn at any time without notice.

Cricket betting markets on jili99 cover BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international fixtures. Specific cricket betting rules, including void conditions for abandoned or reduced-over matches, are detailed in the sports-specific rules section of the Platform.

The following conduct is strictly prohibited on jili99. Engaging in any of the following may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:

• Providing false, misleading, or fraudulent information during registration or at any other point.
• Creating multiple accounts or allowing a third party to use your account.
• Using software, bots, scripts, or automated tools to interact with the Platform in a manner not intended for human users.
• Exploiting software errors, technical vulnerabilities, or system glitches for financial gain. Any winnings resulting from such exploitation will be voided.
• Engaging in any form of collusion with other players, including in live dealer games or poker-format games.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the Platform's software or infrastructure.
• Using the Platform for any unlawful purpose, including but not limited to money laundering, fraud, or financing of prohibited activities.
• Charging back, reversing, or otherwise disputing a legitimate transaction processed through jili99.

jili99 is firmly committed to responsible gaming. We recognise that for a small number of players, gambling can become a problem, and we take seriously our obligation to provide tools and information that help players remain in control of their activity.

The following responsible gaming tools are available to all jili99 account holders at no charge and are accessible directly from the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit into your jili99 wallet.
• Loss Limits: Restrict the maximum amount you can lose within a defined time period.
• Session Time Reminders: Receive notifications after a specified duration of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. Self-exclusion takes effect immediately upon request and cannot be reversed during the selected exclusion period.

jili99 enforces a strict minimum age of 18 years. We reserve the right to request age verification documentation from any player at any time. Players who are found to be under 18 will be immediately excluded and all funds will be returned to the depositing payment method after verification.

For further information and guidance, please visit our dedicated Responsible Gaming page.

jili99 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of this Agreement.
• Provision of false or unverifiable personal information.
• Failure to complete identity verification within the requested timeframe.
• Suspected fraud, money laundering, or other unlawful activity.
• Chargebacks or disputed transactions initiated by the account holder.
• Reasonable belief that the account holder is under 18 years of age.
• A self-exclusion request submitted by the account holder.

In cases where an account is closed due to a verified breach of these Terms, jili99 reserves the right to withhold all or part of the account balance pending investigation. In cases where the closure is initiated at your request and no breach is involved, any remaining real-money balance (excluding bonus funds) will be returned to the depositing payment method within a reasonable timeframe following identity confirmation.

You may request voluntary closure of your jili99 account at any time by contacting our support team. Requests must be submitted from the registered email address associated with the account.

All content on the jili99 Platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, trademarks, and database content — is the exclusive property of jili99 or its licensors and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from jili99.
• Modify or create derivative works based on any part of the Platform.
• Use any jili99 trademark, logo, or brand name in any manner that could cause confusion or imply endorsement without express written permission.
• Use automated tools to scrape, index, or harvest data from the Platform.

Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, Ezugi, JILI Gaming, NetEnt, and Microgaming remains the intellectual property of those respective studios and is licensed to jili99 for display on the Platform. Use of such content outside the Platform is not permitted.

To the maximum extent permitted by applicable law, jili99 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform or any of its services.

Without limiting the generality of the foregoing, jili99 expressly excludes liability for:

• Loss of funds due to your failure to maintain the security of your login credentials.
• Interruption, suspension, or termination of Platform services due to technical maintenance, system failure, or circumstances beyond jili99's reasonable control (including but not limited to internet outages, power failures, acts of government, natural disasters, or force majeure events).
• Errors in game software provided by third-party studios where such errors were outside jili99's reasonable knowledge and control.
• Losses arising from delays in deposit or withdrawal processing attributable to your payment provider rather than jili99.
• Any decision made by jili99 in good faith in accordance with this Agreement, including account suspension or bet voidance decisions.

The Platform and all services are provided on an "as is" and "as available" basis. jili99 makes no warranties, express or implied, regarding the uninterrupted availability or error-free operation of the Platform.

jili99 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of this Agreement. By registering an account, you consent to the collection and use of your personal information as described in that policy.

In summary, jili99 uses your personal data to:

• Verify your identity and age in compliance with our Know Your Customer (KYC) obligations.
• Process your deposits, withdrawals, and account transactions.
• Provide customer support and respond to account-related queries.
• Monitor for fraud, money laundering, and other prohibited conduct.
• Send you promotional communications where you have provided consent to receive them.

jili99 does not sell your personal data to unaffiliated third parties. Data is shared only with our licensed game providers, payment processors, identity verification partners, and regulatory authorities as required by law. All data transfers are conducted under appropriate security controls including 256-bit SSL encryption.

jili99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Changes will be published on this page with a revised effective date. Where the changes are material in nature, jili99 will endeavour to provide reasonable notice via a Platform notification or registered contact method; however, such notice is not guaranteed.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and contact support to initiate account closure.

This Agreement shall be interpreted in accordance with applicable law. In the event of any dispute arising from or in connection with your use of jili99 or these Terms, you agree to first attempt to resolve the matter informally by contacting jili99's support team and allowing a reasonable period of not less than 14 calendar days for resolution.

If a dispute cannot be resolved informally, the parties agree that the matter shall be subject to binding arbitration. The decision of the arbitral panel shall be final and enforceable.

Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

These Terms are written in English. In the event of any conflict between an English-language version of this Agreement and any translated version, the English version shall prevail.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jili99 support team. Our support team is available 24 hours a day, 7 days a week.

Please include your registered account username, a clear description of your query, and any relevant transaction references when contacting support. This will help our team locate your account and resolve your issue as efficiently as possible.

For complaints relating to responsible gaming tools or self-exclusion requests, please mark your message with the subject line "Responsible Gaming Request" so that it is directed immediately to the appropriate team.