This page covers the most common questions our players in Bangladesh ask about jili99. Whether you are brand new and wondering how to sign up, or an existing player looking for clarity on withdrawal times, wagering requirements, or how to set responsible gaming limits on your account — you will find a clear, direct answer below. If your question is not listed here, our support team is available around the clock at support jili99.cam.
Why jili99
A Platform Built for Bangladesh Players
Six reasons players across Dhaka, Chittagong, Sylhet, and Rajshahi choose jili99.
Local Payment Methods
Deposit and withdraw instantly with bKash, Nagad, Rocket, and Upay — the mobile wallets Bangladeshi players already use every day. No international card required.
Cricket-First Sportsbook
BPL, IPL, T20 World Cup, ODIs, Test matches — jili99 covers every major cricket market with pre-match and live in-play betting, tailored for fans of the Bangladesh Tigers.
256-bit SSL Security
Every transaction and account action on jili99 is protected by bank-grade SSL encryption. Your personal data and financial details are never shared with unauthorised third parties.
Hundreds of Games
Slots from Pragmatic Play, NetEnt, and Microgaming; live tables from Evolution Gaming and Ezugi; crash games, lottery, and more — all in one account, all accessible on mobile.
24/7 Player Support
Our player protection and support team is available around the clock — including during Eid, Victory Day, and other Bangladesh public holidays — via email at support jili99.cam.
Responsible Gaming Tools
Deposit limits, loss limits, session time caps, time-outs, and self-exclusion are all available free of charge directly from your account settings — no forms, no waiting lists.
Section 1 of 5
Account & Registration
Questions about signing up, identity verification, login problems, and managing your jili99 account.
Creating a jili99 account takes under two minutes.
Visit jili99.cam, click the registration button, and fill in your username, email address, mobile number, and password. You must confirm that you are at least 18 years old and agree to the Terms and Conditions before your account is activated. A verification link is sent to your registered email to complete the process.
Tip: use a mobile number registered to bKash or Nagad for faster payment setup
jili99 requires a government-issued photo ID for account verification.
Accepted documents include a National Identity Card (NID), passport, or birth registration certificate for Bangladeshi players. A clear, unobstructed photograph or scan of both sides of the document is required. Proof of address such as a utility bill or bank statement may also be requested during the KYC process.
The minimum age to register and play on jili99 is 18 years old.
This applies to all players in Bangladesh and any other jurisdiction. Age verification is mandatory before a first withdrawal can be processed. Any account discovered to belong to a person under 18 is permanently closed immediately, and deposited funds are returned.
You can reset your jili99 password by clicking the 'Forgot Password' link on the login page.
Enter the email address associated with your account and a password reset link will be sent within a few minutes. If you do not receive the email, check your spam folder. For further assistance, contact the jili99 support team at support jili99.cam.
No — jili99 strictly allows only one account per player.
Creating duplicate accounts is a violation of the Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any bonus funds. If you have lost access to your existing account, contact support rather than creating a new one.
Section 2 of 5
Deposits & Withdrawals
How to fund your account and cash out your winnings using bKash, Nagad, Rocket, and Bangladeshi bank accounts.
To deposit on jili99 via bKash, log in to your account, navigate to the Deposit section, and select bKash as your payment method.
Enter the amount you wish to deposit, confirm the transaction using your bKash PIN on your mobile, and the funds will be credited to your jili99 account. The minimum bKash deposit on jili99 is ৳200, and there are no deposit fees charged by jili99.
Minimum deposit: ৳200 via bKash
bKash deposits on jili99 are processed instantly in most cases.
Funds typically appear in your jili99 wallet within 1 to 5 minutes of completing the transaction on your bKash app. During peak hours or network congestion, processing may take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact jili99 support with your bKash transaction ID.
Yes, jili99 accepts deposits via Nagad and Rocket in addition to bKash.
The deposit process is the same for all mobile money methods — select your preferred provider in the Deposit section, enter your amount, and authorise the payment via your mobile wallet app. Upay is also supported. All mobile money deposits are processed in Bangladeshi Taka (BDT) with no additional fee from jili99.
The minimum withdrawal amount on jili99 is ৳500.
Withdrawals can be made to bKash, Nagad, Rocket, or linked bank accounts such as Dutch-Bangla Bank, BRAC Bank, City Bank, and others. Your account must be fully verified before your first withdrawal is approved. jili99 does not charge a withdrawal fee, though your payment provider may apply their own transfer charges.
Minimum withdrawal: ৳500
jili99 processes withdrawal requests within 1 to 24 hours during normal operating conditions.
Mobile wallet withdrawals to bKash and Nagad are typically completed within 1 to 4 hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, and other Bangladeshi banks may take up to 1 to 3 business days depending on your bank's processing schedule. Withdrawals submitted after Bangladesh Standard Time (BST) business hours may be processed on the next working day.
jili99 does not charge any platform fees for deposits or withdrawals.
However, your payment provider — such as bKash, Nagad, Rocket, or your bank — may apply their standard transaction fees. We recommend checking the current fee schedule of your chosen payment method before initiating a transfer to avoid any unexpected deductions.
Section 3 of 5
Games & Gameplay
Everything about cricket betting, slots, live casino, RTP, mobile play, and fair gaming at jili99.
To place a cricket bet on jili99, navigate to the Cricket section from the main menu, select the match you want to bet on, and choose from the available markets.
Markets include match winner, top batsman, total runs, number of wickets, and more. Enter your stake in BDT, review the potential payout, and confirm your bet. jili99 covers BPL, IPL, T20 World Cup, Test matches, ODIs, and major international tournaments featuring the Bangladesh Tigers.
jili99 offers a wide range of cricket betting markets including match winner, series winner, top run-scorer, top wicket-taker, total sixes, fall of first wicket, innings runs over/under, and live in-play betting.
Bangladeshi players can bet on BPL (Bangladesh Premier League), IPL, T20 World Cup, Asia Cup, ICC tournaments, and bilateral series involving the Bangladesh national team. Odds are updated in real time during live matches.
jili99 offers hundreds of slot titles from leading providers including Pragmatic Play, Microgaming, NetEnt, and Spribe.
The library includes classic 3-reel slots, modern 5-reel video slots, Megaways mechanics, jackpot slots, and themed titles. Players can filter by provider, volatility, or RTP percentage. All slots are available on mobile and desktop with no download required.
Yes, jili99 features a full live casino section powered by Evolution Gaming and Ezugi, offering live roulette, live blackjack, live baccarat, live andar bahar, and game show titles like Crazy Time and Lightning Roulette.
Games are streamed in HD from professional studios with real dealers. A stable internet connection is recommended for the best live gaming experience on both mobile and desktop.
Yes, jili99 is fully optimised for mobile play directly through your browser on Android and iOS devices — no app download is required.
The mobile version offers the complete game library, full account management, deposit and withdrawal functionality, and live betting. The platform uses 256-bit SSL encryption to protect your data on all devices, including when connected over mobile data or public Wi-Fi.
The Return to Player (RTP) percentage varies by game title on jili99, with most slots from Pragmatic Play, NetEnt, and Microgaming carrying RTPs between 94% and 97%.
The specific RTP for each game is listed in the game's information panel before you start playing. Higher RTP does not guarantee short-term wins but indicates better theoretical long-term returns for the player over a large number of spins.
Section 4 of 5
Bonuses & Promotions
How the jili99 welcome bonus works, what wagering requirements mean, and how to make the most of free spins and loyalty rewards.
The jili99 welcome bonus is a deposit match offer available to new players on their first deposit.
The bonus percentage and maximum amount are displayed on the Promotions page at the time of registration. Bonus funds are subject to wagering requirements — typically a set multiple of the bonus amount — which must be met before any winnings derived from bonus funds can be withdrawn. Full terms apply and are available on the Terms & Conditions page.
Wagering requirements on jili99 bonuses specify how many times you must wager the bonus amount before it converts to withdrawable cash.
For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before withdrawing. Specific requirements vary by promotion. Slot games typically contribute 100% toward wagering, while table games may contribute at a lower rate. Always read the individual promotion terms before opting in.
jili99 regularly offers free spins as part of deposit promotions, seasonal campaigns such as Eid and Pohela Boishakh specials, and game-launch offers from providers like Pragmatic Play.
The platform also operates a loyalty programme where regular players accumulate points that can be exchanged for bonus credits, free spins, or account benefits. Check the Promotions section on your dashboard for current offers and opt-in instructions.
No — bonus funds on jili99 cannot be withdrawn until the applicable wagering requirements have been fully completed.
If you request a withdrawal before meeting the wagering requirements, the bonus and any winnings generated from it will be forfeited. Your real-money balance (deposits and winnings not linked to a bonus) remains withdrawable at any time subject to standard account verification checks.
Section 5 of 5
Safety & Responsible Gaming
Platform security, 18+ policy, self-exclusion, deposit limits, and where to get help if gambling becomes a problem.
jili99 is a safe and reliable online gaming platform that uses industry-standard 256-bit SSL encryption to protect all player data and financial transactions.
The platform operates fair-play certified games from reputable providers and employs a dedicated player protection team. All player funds are held separately from operational funds to ensure they are protected at all times. Independent RNG (Random Number Generator) testing is conducted regularly on all games.
Online gambling regulations in Bangladesh are complex and evolving, and jili99 operates as an international online gaming platform that accepts players from Bangladesh.
It is the responsibility of each individual player to understand and comply with the laws applicable in their own jurisdiction before registering and playing. jili99 does not make specific legal claims on behalf of individual players. If you have concerns, we recommend seeking independent legal advice.
To self-exclude from jili99, go to Account Settings and select the Responsible Gaming section, then choose Self-Exclusion and your preferred duration — from 6 months to permanent closure.
Alternatively, email support jili99.cam with the subject line "Self-Exclusion Request" and your registered username. Self-exclusion requests submitted via support are processed within one hour. Your remaining balance will be returned to your nominated payment method after the exclusion is confirmed.
Self-exclusion takes effect immediately once confirmed
Yes, jili99 allows you to set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section in your account settings.
Once a limit is set, it takes effect immediately. You can reduce your limit at any time with instant effect, but increasing a limit is subject to a 24-hour cooling-off period to give you time to reconsider. These tools are provided free of charge to all players as part of jili99's commitment to safer gaming.
jili99 customer support is available 24 hours a day, 7 days a week including Bangladesh public holidays.
You can reach the support team by emailing support jili99.cam. When contacting support, include your registered username and a clear description of your issue to help the team resolve it as quickly as possible. Response times are typically under one hour for urgent account matters such as self-exclusion requests or account access issues.
Still Have Questions About jili99?
Our support team is available around the clock to help players across Bangladesh with account queries, payment issues, and anything else you need. You can also explore our games directly — no obligation, no pressure.
To contact support directly, email us at support jili99.cam — we typically respond within one hour.